St James Motor Company - Car Dealers in Southampton

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Servicing

Our well-established service department has recently undergone an extensive refurbishment. With new lifts and a state of the art new diagnostic system we can undertake any type of task to satisfy all your servicing needs for all makes of vehicle Our fully qualified mechanics have years of experience of working on many vehicles especially Mercedes Benz and BMW, always trying to make your motoring experience as hassle free as possible. We have also installed a brand new service reception area so that our customers can wait in greater comfort.
We are a member of the RMI's (The Retail Motor Industry Federation) Quality Control Scheme. We were one of the first companies to join this scheme in the south of England and it manages to provide a strong degree of self-regulation in a business not renowned for its reliability. Indeed our customer satisfaction surveys that are carried out monthly provide an average of 98% total satisfaction for our customers.
All servicing is carried out to manufacturer specifications using the best parts but at a cheaper labour rate than from most franchised dealers. We only use the best Duckhams™ lubricants and can work on any vehicle, large or small. All customers booked in for a full service are eligible to use one of our courtesy cars (subject to availability, to ensure availability please book in advance) and also have a complimentary wash and vacuum. We have a variety of software available to us giving access a huge amount of technical information for each and every vehicle. This ensures that we can work efficiently on all makes of cars and vans. We carry out all types of mechanical repairs, large or small and all work is carried out to the high standards expected by our customers.
Servicing while a vehicle is still under manufacturers waranty

Under the European Union Block Exemption Law introduced in 2002 vehicles covered by a manufacturer’s warranty do not need to be serviced by a franchised dealer to maintain that warranty as long as the car is serviced using manufacturers parts and to their specifications. Please see the link below for more information: http://www.dti.gov.uk/consumers/fact-sheets/page29050.html At St James we ensure that all cars are serviced to said specifications so that we can look after your car throughout its life. We have specialist service software to ensure that cars are serviced to manufacturer’s specifications and always use the correct parts to maintain the vehicles warranty.
MOTs

MOT tests can be arranged at short notice Monday to Friday. It is worth knowing that a car with an existing MOT can have its test carried out a calendar month in advance of its expiry date. This time can be added on to the new certificate so you don't have to wait until the last minute to book an MOT!
Accident Repairs/Bodywork

We can arrange all types of bodywork repair. Our associates work to the highest standards and work on the very best vehicles. We only recommend one company since it is very difficult to find quality workmanship that is almost undetectable in this field.
Air Conditioning

Air conditioning is a common feature of most cars today. To maintain these systems we have facilities and qualified professionals available to ensure that your air conditioning system is fully functional.